Progress update: we are almost there!
over 5 years ago
– Tue, Jan 29, 2019 at 06:25:05 PM
Dear Backers,
Good news! The factory finished the reworks as promised. The air packs, hip belts, and organizers just left the factory. They are heading to our fulfillment center in Hong Kong. We expect the fulfillment center to start receiving the packs on 2/2 and start fulfilling your pledges on around 2/8.
We will be sending out individual backer pledges via air to all backers from Hong Kong.
Please note that you may be responsible for duties, fees and taxes applicable to your region.
One side note on the hip belt - we are about 10% short on the hip belts and we didn't want everyone to wait another few weeks because of it. So we decided to ship out whatever units we have before Chinese New Year.
If you don't get your hip belt in mail, just send us a message.
We are working with the factory to produce the rest of the hip belts and we will send them out once they are ready, most likely in 3 to 4 weeks.
As always, please feel free to contact us if you ever need anything else.
TREXAD Team